What We Need
- Written recommendations to improve a specific process, including the controls necessary to maintain the revised process
- An outline of key metrics for tracking how successful the process improvements are over time, with current-state benchmarks
We need a better solution to help us manage the location booking process for our community based tax sites. This involves multiple different parties; administration, volunteer managers and on site hosts. We currently use a google sheet which is cumbersome. We are thinking about using Airtable. Can you help us set this up?
What We Have In Place
- We currently have the locations where we plan on offering our services, which should make it easy for you to get started. We also have contact information for the parties involved, and the ability to provide any other information you need.
How This Will Help
This project will save us $7,888 , allowing us to focus on delivering excellent customer service
There's a lot of moving parties to confirming events. Our tax season is akin to a four month party. Can you help us manage this process?
About The Org
Through skilled volunteers, Tax-Aid provides year-round free tax services to strengthen our San Francisco Bay Area community.